Privacy Policy

B&B Mi Casa es Tu Casa Mar Azul, Buenos Aires, Argentina Last updated: August 14, 2026

1. Data controller

B&B Mi Casa es Tu Casa is the data controller for personal data collected through our website (micasaestucasa.info), WhatsApp Business, and our booking chat assistant (Duffy).

Privacy contact:

• Email: info@micasaestucasa.info

• WhatsApp: +54 9 11 3051 4882

2. What data we collect

Depending on the channel you use, we may collect:

• First and last name

• Email address

• Phone number

• Stay dates and booking details

• Messages you send through the website chat or WhatsApp

• Billing information, when applicable

We don't collect sensitive data (health, ethnic origin, religion) unless you share it voluntarily, for example when requesting an accessible room.

3. Why we use your data

• To manage your booking and your stay

• To answer your questions, including those sent through Duffy

• To meet tax and accounting obligations

• To send you offers or updates, only if you gave your consent

• To improve the website and our service

4. Legal basis

We process your data based on:

• Contract performance: to manage your booking and stay

• Consent: for marketing communications and non-essential cookies

• Legal obligation: to comply with Argentine tax and accounting rules

5. Whom we share your data with

We work with external providers to run the website and booking service. These providers process your data on our behalf:

• Wix: website hosting platform (United States)

• Meta / WhatsApp Business: handling booking messages and inquiries (United States)

• Nubion: platform behind the Duffy booking chat

These providers may process data outside Argentina. We rely on each provider's contractual safeguards to protect your data in these transfers.

We don't sell or share your data with third parties for commercial purposes. We share it only when a court order or a competent authority requires it.

6. How long we keep your data

We keep your data for as long as needed to fulfill the purposes described above. Booking and billing data is kept for the minimum period required by Argentine tax and accounting law. Contact us if you need the exact retention period for your case.

7. Your rights

Under Argentina's Law 25.326 on Personal Data Protection and, where applicable, the EU General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Object to processing

• Request data portability

• Withdraw your consent at any time

To exercise these rights, write to info@micasaestucasa.info.

If you believe we didn't respond properly to your request, you can file a complaint with Argentina's Agencia de Acceso a la Información Pública (AAIP), or with your country's data protection authority if you're in the European Union.

8. Cookies

Our website uses cookies to recognize returning visitors and to analyze site traffic for statistical purposes.

When you visit the site, we ask for explicit consent before installing non-essential cookies. You can accept or reject each cookie category from the banner shown on your first visit, and change your choice anytime through your browser settings.

If you reject non-essential cookies, some site features may work in a limited way.

9. Security

We apply technical and organizational measures to protect your data, including encrypted connections (HTTPS) and access controls on the systems where we store your information. No system is fully infallible, and we work to keep these measures current.

10. Third-party links

Our website may contain links to other sites. Once you leave our site, we don't control and aren't responsible for those third parties' privacy practices. Review their policies before sharing your data.

11. Changes to this policy

We may update this policy from time to time. We'll post the last update date at the top of this document. If a change is significant, we'll notify you by email if you have an active or pending booking.

12. Contact

For any questions about this policy or your personal data, write to info@micasaestucasa.info.